Privacy Policy

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At Kabir Spezie, we are committed to maintaining the highest standards of transparency, data protection, and customer satisfaction. This policy outlines how we handle your personal information, orders, returns, and compliance requirements.

Information We Collect

Personal Information

  • Personal Information : Name, Email address, Phone number, Company name, Country/location
  • Business Information : IP address, browser type, pages visited
  • Technical Information : queries, feedback, or requests submitted

How We Use Your Information

We use your information to respond to inquiries, process orders, share quotations, improve services, and maintain compliance with export regulations.

Data Sharing & Disclosure

Kabir Spezie does not sell or rent your data. We may share information with logistics partners, payment gateways, analytics providers, or legal authorities when required.

Data Retention

We retain your data only as long as necessary to fulfill business and legal obligations..

User Rights

You may request access, correction, or deletion of your personal data by contacting us.

Data Security

We implement appropriate technical and organizational measures to safeguard your data.

Cookies Policy

Our website uses cookies to enhance user experience and analyze traffic. Users may disable cookies through browser settings.

Product Nature & Quality Commitment

All products are food-grade, hygienically processed, and export-quality spices. As natural agricultural products, slight variations in color, aroma, and texture may occur.

Return Policy

Returns are accepted only for damaged, incorrect, or tampered products.

  • Request must be raised within 48 hours of delivery.
  • A continuous, unedited unboxing video from the start of opening the package is mandatory.
  • Returns are not accepted for change of preference, incorrect order placement, or dissatisfaction with taste.

Refund Policy

Refunds are processed after verification within 7–10 business days.

Cancellation Policy

Orders can be cancelled only before dispatch. Once shipped, cancellation is not permitted.

Shipping & Liability

Kabir Spezie is not liable for delays caused by logistics partners or customs clearance. Risk transfers to the buyer upon dispatch.

Bulk Orders

Bulk or wholesale orders may be subject to separate terms agreed upon at the time of purchase.

Contact Information

  • Business Inquiries: business@kabirspezie.com
  • Support: deeksha@kabirspezie.com
  • Website: https://www.kabirspezie.com
  • Phone: +91 98990 10263